Closeouts & Funding Times

Purpose

Use this procedure to understand closeout cutoff times, next-day funding eligibility, and how tips are handled with auto-closeout.

Closeout Cutoff Times

• Next-day funding cutoff: 9:30 PM EST

• Next-day funding cutoff with tips enabled: 8:00 PM EST

If a merchant closes out after the cutoff time, the deposit will be delayed by one business day.

Example: If Ivy Mike’s Bar closes out at 11:38 PM EST on Monday, the deposit will arrive on Wednesday.

Adjusting a Merchant’s Closeout Time

To request a closeout time change

1. Email hello@atlaspayments.co and include:

   • MID

   • Requested closeout hour

NOTE: Closeout times can only be adjusted in one-hour increments

⚠️ Important: Tips & Auto-Closeout

Tips Entered on Clover Devices

• Tips added directly on a Clover device are automatically included with auto-closeout

• No manual adjustment is required

Tips Entered on Paper Receipts

• Tips collected via paper receipts must be entered manually

• Tips must be entered at least 50 minutes prior to the scheduled closeout time

• This allows sufficient time for the system to process tip adjustments before the batch is submitted

NOTE: Failure to enter paper receipt tips before this window may result in tips being excluded from the deposit.