Processing Rate Adjustment

Purpose

Use this procedure only when increasing a merchant’s processing rate.

Circumstances

Initiate this process when:

• A merchant’s processing rate is being increased

NOTE: This procedure is not required for rate decreases. Simply send a request with the desired rate decrease and it will be processed within 2-5 business days.

How to Request

1. Email hello@atlaspayments.co and include the following in the email:

   
   

   • Merchant DBA name

   • New processing rate

Upon receipt of the request, a Processing Rate Adjustment document will be sent for e-signature using the merchant’s email address and phone number on file, and is processed and sent the same business day.

Merchant Requirements

To complete a processing rate increase, the merchant must:

• Sign the Processing Rate Adjustment document

Important Notes

• A signed Processing Rate Adjustment document is required for all rate increases

• No documentation or signature is required for rate decreases