Answered instantly. Backed by people who know your business.
Get Support, Instantly
Call any hour, day or night, and our AI support agent picks up right away. Just say what’s wrong. It walks you through simple fixes on the spot, or hands you straight to an Atlas Payments specialist in the Carolinas who knows Clover and Square inside out, typically within 1 to 3 minutes.
Already an Atlas Payments merchant? Don’t trust callers who claim to be us. Know the signsHow support works
Step 2
Just say what’s wrong
Talk like you would to a coworker. For example, “My Clover won’t print receipts.”
Step 3
Get it fixed
Fixed on the call, or handed straight to the right Atlas Payments specialist, typically within 1 to 3 minutes.
Tip: The more specific you are, the faster we can fix it. Have your business name and device type handy.
And when it takes hands on the hardware, we show up. Every Atlas Payments account gets in-person installs, ongoing staff training and follow-up anywhere in North and South Carolina, typically on site within 3 hours.
Stay Safe: Spot a Fake Call
Scammers sometimes pretend to be Atlas Payments, or your processor, to get into your account. We’re on your side, and the safe move is always the same.
Already an Atlas Payments merchant? If someone claiming to be us calls about your account, statements, rates, or deposits, hang up and call us directly at (704) 761-7480.
Signs it isn’t really us
- A caller claiming to be Atlas Payments or your processor who says your rates are going up or your account will be shut off unless you act now
- Requests for bank account numbers, logins, passwords or verification codes
- Pressure to act before you can call us back on our listed number
- Someone claiming to be Atlas Payments who asks you to accept a device, sign new paperwork or move your account without your Atlas Payments rep confirming it
More ways to get help
- View Support Library
Support Library
FAQs, device how-tos and walkthroughs for Clover and Square.
Our AI answers instantly. Our Carolina team gets it fixed.
Call (704) 761-7480Questions, answered.
Atlas Payments will never ask an existing merchant for bank details, logins, passwords or verification codes on an unexpected call. If anyone claiming to be Atlas Payments calls about your account and something feels off, hang up and call us directly at (704) 761-7480. We’ll tell you whether it was really us.
Our AI support agent answers every call instantly, 24 hours a day. Just say what’s wrong: it walks you through simple fixes on the call, or hands you to the right Atlas Payments specialist, typically within 1 to 3 minutes. Our specialists know Clover POS and Square POS deeply.
Yes. Ask the AI support agent for a person at any point and it connects you with an Atlas Payments specialist. It also routes you automatically whenever your issue needs one, typically within 1 to 3 minutes, at any hour.
Yes. Call (704) 761-7480 any hour, any day, and you’re answered instantly. That covers Clover POS support in North Carolina, Square POS support in South Carolina and 24/7 POS support in Charlotte and across both states.
Yes. Every Atlas Payments account gets an in-person install, hands-on training and follow-up visits anywhere in North and South Carolina. When you need us on site, we’re typically there within 3 hours.
Call (704) 761-7480. Our AI support agent answers instantly, any hour, and walks your staff through simple fixes on the call. If it needs more, it hands you to an Atlas Payments specialist in the Carolinas, typically within 1 to 3 minutes. If it takes hands on the hardware, we're typically on site within 3 hours.
Yes. We train your staff in person at install, on the devices they'll use, and keep training as your team changes. When you hire, call us and we'll get your new staff up to speed.
Yes. Atlas Payments is a Clover and Square partner based in Charlotte, NC. We sell, install and support both systems across North and South Carolina, so we recommend the one that fits how you run your business. We build custom pricing around your business.
Yes. We build custom pricing around your business instead of a one-size plan. Start with Find My Setup or call a local rep and we'll put it together for you.